FAQ

Hundreds of families have made Santa on the Beach with Byron Beach Santa their annual Christmas tradition.

Here’s just some of the reasons why families L.O.V.E the north coasts best Santa on the Beach Christmas photos!

  • Professionally photographed and edited
  • Working With Children certified
  • Quality costumes
  • Great props
  • Unique photos celebrating coastal living
  • Santa Claus dedicated to creating wonderful memories for your family
  • No need to go near a shopping mall
  • Local business supporting local families
  • It’s great fun

Santa on the Beach is produced by Jane and photographed by Sera and support Elves.

The exact beach and beach entrance for your Santa visit is decided 24 hrs before the photo session after a beach condition check is done.

We can not tell you the exact location before this as we need to check all beaches in light of the current weather conditions.

All guests receive an email 24 hours before the photo session with full location and meeting point details.

Santa flies in all weather but Santa on the Beach photo sessions can be postponed due to rain OR high winds. 

The final decision on if a photo session will proceed is made 30 minutes before the start of each session. 

We really do wait right until the last minute as after 6 years photographing Santa on the Beach we know that rain clouds can suddenly break allowing a photo session to proceed even on the rainiest of days. Some of our best photos have been created during rain breaks. 

SO if the weather is looking dodgy stay flexible and wait for that text message approx ½ hr before the session is due to start. 

Of course if it is totally torrential we can make the call earlier. 

Please read the full T&C’s where wet weather plans are explained further.

Yes dogs, cats, horses all welcome. Most but not all beach locations are pet friendly beaches – please check to make sure you choose a photoshoot at one of the beaches that welcomes your fur baby.

Please see T&C re you are responsible for your furbaby whilst on the beach.

YES – There are a number of ways to do this AND You need to send an email to make sure we know what session you move to so we can make sure you receive the location alert for the new session. 

If your session is postponed by us you can slot into any other session on any other date during the 2022 Santa photo season. 

This includes later the same day,  next available – or any other day. 

How?  You can reschedule online at any time via square booking. If you are having trouble rescheduling let us know via email. 

Please read the full T&C’s where wet weather plans are explained further.

Beach photos are not an instant production. Digital photos will be delivered no later than 10 days (often earlier, but no later) after your photo session . Prints will be posted by day 10 of your photo session. 

After 21 December: Photos taken after 21 December are not guaranteed to arrive before 25 December. 

Elves will be on holiday from 24  Dec – 10 January. No photos will be delivered in those dates.

Best way is via email to helloelves@santaonbeach.com. (NOTE: Text messages and social media messages will get swamped and may not be seen at all).

The Elves really do get totally swamped in December so please be patient as we work through the thousands of messages we receive.

Yes. We will refund package costs but please note that the booking fee is non refundable.

Please see T&C about when and how we process refunds. Please remain patient as we operate for just 8 weeks and production is our priority in these eight weeks.

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